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ShorelineCounseling Center

Make room for a session that is yours

Practical preparation for video therapy across California.

An adult preparing headphones and a laptop in a private home room

Preparing for Online Therapy

Online therapy removes the trip to an office, but it still needs a setting where you can participate. Privacy, a reliable connection and knowing how to join can make the practical side less distracting.

Shoreline currently provides therapy by video across California. Your clinician can explain the platform and preparation that apply to your appointment.

Maybe this sounds familiar

  • 01

    You are new to video therapy.

  • 02

    You share a home or work space.

  • 03

    Travel may affect your session location.

  • 04

    You want a plan for connection problems.

01 · Understand

Ask about the basics before the appointment

Confirm the time, joining instructions and any forms that need to be completed through the practice's approved system. Do not assume that sending a website inquiry has booked an appointment or that a confirmation of receipt is a clinical response.

You can ask what to do if the connection fails or you cannot find a private space. A practical plan should come from the practice rather than a guess made when the session is due to start.

02 · Practice

Consider the place you will join from

The relevant location is where you are physically present during the session. Tell your clinician if you plan to travel or move, and do not assume California telehealth can continue while you are in another state.

Privacy may require a conversation with people who share your space. If a suitable setting is difficult to arrange, discuss it with the clinician. Video is not automatically appropriate for every circumstance, and this website cannot assess individual suitability.

03 · Choose Your Next Step

Practical preparation for any Shoreline service

All six treating clinicians offer care by video across California. These preparation questions apply across services, including work with Holly Whitmore, Emily Chen, Misty Goldenberg, Nicola Loretto, Dina Abdelaal and Aidé Merito.

Your service needs, language preference and clinician availability still guide matching. Ask your clinician about the platform, a private setting and what to do if a connection or privacy problem interrupts a session.

Fees in brief

We are in network with Aetna (PPO and EPO plans only), Cigna, UnitedHealthcare, Optum and Blue Shield of California. Not every clinician is in network with every plan.

Seeing someone out of network? We provide superbills you can submit for reimbursement.

Rates and insurance

Licensed therapist

$180

per telehealth session

For adults, couples, children or families

Associate therapist

$150

per telehealth session

For adults, couples, children or families

Questions before you begin

Is online therapy appropriate for everyone?

No single format fits every situation. Discuss your concerns, privacy and circumstances with the clinician so suitability and alternatives can be considered.

How do I ask about this service?

Tell the practice the broad kind of support you are seeking, your language preference and whether you have a clinician in mind. Fit, availability and any fee or insurance arrangement need to be confirmed before an appointment.

A small first step

Start with a free 15 minute phone consultation to discuss provider fit, availability and the next step. Keep personal and health details out of an ordinary website inquiry. Ongoing sessions are offered by video within California.

Explore Our Services

Make room for a different conversation

Start with a free 15 minute phone consultation. We'll help you consider provider fit and next steps.