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ShorelineCounseling Center

Know what to verify before you schedule

Couples Therapy by video across California.

An adult considering a plain sheet of paper and notebook at home

Questions About Therapy Costs and Insurance

The cost of care can shape whether therapy is workable. Clear rates are a starting point, but insurance networks, benefits and the service you are seeking can affect what applies to your appointment.

Our rates are $180 for a licensed therapist and $150 for an associate therapist per telehealth session. Confirm the arrangement for your chosen provider before beginning.

Maybe this sounds familiar

  • 01

    You want to know the session fee.

  • 02

    You are unsure whether your clinician is in network.

  • 03

    You are considering out-of-network benefits.

  • 04

    You need clarity about cancellation terms.

01 · Understand

Check the specific provider and plan

Our listed insurance networks include Aetna (PPO and EPO plans only), Cigna, UnitedHealthcare, Optum and Blue Shield of California. Not every clinician is in network with every plan. A network name on a website does not confirm benefits, coverage for a particular service or your out-of-pocket amount.

Ask the practice how verification works and check with your insurer as needed. Do not put policy numbers, detailed health information or financial documents into an ordinary website inquiry. Use the appropriate process the practice provides.

02 · Practice

Ask about the whole arrangement

If you plan to pay privately or use out-of-network benefits, ask about the fee and superbill process. Shoreline provides superbills, but reimbursement is determined by the plan and is not guaranteed by the practice or this website.

Also review cancellation and scheduling policies before starting. Our cancellation policy requires 48 hours' notice on business days; otherwise the full fee applies. Ask for clarification of how that applies to your appointment rather than assume a general calendar-hour rule.

03 · Choose Your Next Step

A practical fit conversation

Ongoing couples support is listed with Holly Whitmore, Emily Chen, Misty Goldenberg and Nicola Loretto. Their approaches differ, so you can ask how they work with your particular concern rather than choose by a method name alone.

A free 15 minute phone consultation can help clarify availability, session format and next steps. Describe the broad concern and any provider preference. Keep detailed personal or health information for the practice's approved clinical process.

Fees in brief

We are in network with Aetna (PPO and EPO plans only), Cigna, UnitedHealthcare, Optum and Blue Shield of California. Not every clinician is in network with every plan.

Seeing someone out of network? We provide superbills you can submit for reimbursement.

Rates and insurance

Licensed therapist

$180

per telehealth session

For adults, couples, children or families

Associate therapist

$150

per telehealth session

For adults, couples, children or families

Questions before you begin

Does a superbill guarantee reimbursement?

No. A superbill can support a claim to your plan, but the insurer determines benefits and payment. Ask your plan what applies before relying on reimbursement.

How do I ask about this service?

Tell the practice the broad kind of support you are seeking, your language preference and whether you have a clinician in mind. Fit, availability and any fee or insurance arrangement need to be confirmed before an appointment.

A small first step

Start with a free 15 minute phone consultation to discuss provider fit, availability and the next step. Keep personal and health details out of an ordinary website inquiry. Ongoing sessions are offered by video within California.

Explore Couples Therapy

Make room for a different conversation

Start with a free 15 minute phone consultation. We'll help you consider provider fit and next steps.